Privacy
Privacy Statement
Introduction
At New View Counselling and Therapy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website, you agree to the practices described in this statement.
Information We Collect
We may collect personal information from you in the following ways:
-
Directly from You: When you contact us via our website, email, or phone, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide.
-
Automatically: We may collect information automatically when you visit our website, including your IP address, browser type, operating system, and pages viewed. This helps us improve your online experience and understand how visitors use our site.
Use of Information
The information we collect is used to:
-
Provide and manage our counselling and therapy services.
-
Respond to your inquiries and provide you with information or support.
-
Improve our website, services, and customer experience.
-
Comply with legal obligations and protect our rights.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or providing services, but only to the extent necessary for them to perform their functions.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve site functionality. You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions about your privacy, please contact us using the information provided below.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this statement periodically.
Contact Us
If you have any questions or concerns about our Privacy Statement or how we handle your personal information, please contact us at:
New View Counselling and Therapy
Office Number 3, Level 2, 365 Little Collins Street, Vic, 3000
info@newviewct.org